Paralegal (Client Intake Experience) – #5152
Our client is seeking a highly organized and client-focused Paralegal to join its team. This opportunity is ideal for someone with a strong background in client intake, particularly in roles involving detailed client interviews, claims preparation, and file management.
Key Responsibilities
- Conduct client interviews as part of the claims administration process.
- Prepare and draft claims based on information gathered from clients.
- Serve as a primary contact for clients and obtain documentation and details relevant to their claims.
- Oversee the progression of files, including collecting supporting records and assisting with settlement administration.
- Maintain accurate records and ensure files are managed efficiently throughout the claims process.
Qualifications
- Paralegal Diploma or a combination of education and relevant experience.
- Experience in Motor Vehicle Accident (MVA), immigration, personal injury, class action, or other client intake-focused legal environments is considered a strong asset.
- Strong commitment to delivering exceptional client service.
- Excellent organizational and file management abilities with a high level of accuracy and attention to detail.
- Demonstrated investigative, analytical, and problem-solving skills.
- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, internet-based tools, case management software, and advanced database management.
- Ability to work effectively in a dynamic environment with limited structure.
- Self-directed and capable of exercising sound judgment and making recommendations when appropriate.
- Strong time-management skills with the ability to manage competing priorities and meet deadlines.
- Outstanding interpersonal, written, and verbal communication skills.
- Ability to handle confidential and sensitive information with discretion and professionalism.
- Composed and professional approach when working through challenging situations.
Please send resume to legal@rjohnsoncorp.com, attention Richard.
While we thank all those who apply for their time, only those who are short-listed will be contacted due to the high volume of resumes received.